To cancel your LA Fitness membership, you can submit a request by mail, in person at the club, or through your online “My LA Fitness” account. Depending on your state of enrollment, cancellation by email may also be accepted. Log in to your account to check available options, download the cancellation form, or simply visit your home club to complete the process on the spot.
Timing is the most critical factor for a successful cancellation: submit your request at least five business days before your next billing cycle. This guide outlines everything about how to cancel your LA Fitness membership to ensure nothing important is overlooked.
What Should You Check Before Cancelling Your LA Fitness Membership?
You should check your contract terms, billing dates, cancellation deadlines, and dues before cancelling your membership. You can check all the details below.
Membership Type and Contract Terms
Your cancellation options depend heavily on whether you signed a month-to-month agreement or a fixed-term contract.
- Monthly plans: Month-to-month plans can be cancelled at any time with proper notice.
- Annual or initial term contracts: If you are still within your initial contract period, then cancellation takes effect when the contract term ends. Alternatively, a termination fee may apply if you leave early.
- Prepaid memberships: The suspension and cancellation procedures for these memberships differ from those of monthly payment plans.
- Memberships billed via corporate or third-party providers: Instead of cancelling directly with LA Fitness, you may need to cancel through the billing company or partner.
Billing Date and Cancellation Deadlines
Submitting your cancellation request on time, relative to your billing date, is what saves you from extra charges.
- Check your next billing date in the billing information section of your online account.
- Count back at least 5 business days (working days) from that date.
- If a holiday or weekend falls within this period, then submit the request earlier.
- If your cancellation request is submitted within that 5-business-day window, then expect to be charged for one additional billing cycle before the cancellation takes effect.
- Refunding is not available for everyone, but you can contact their billing support for a refund review.
Outstanding Balances or Dues
Cancellation does not mean that any amount owed by you is waived.
- Any outstanding balance, late fees, or unpaid additional charges must still be paid after cancellation.
- If you prepaid a last month's dues at signup, that credit is applied to the month following your final recurring payment.
- Review your last two billing statements before submitting your request so you know exactly where your account stands.
Method 1: Cancel Your LA Fitness Membership In Person
In Person is considered to be the most reliable and certain method to cancel your membership. In this method, you can obtain a signed or stamped copy immediately rather than waiting for it to arrive by mail.
- You receive immediate and dated proof of submission.
- Front desk or management staff can verify your billing date and the status of any prepaid months right then and there.
- This method allows you to avoid postal delays.
- It is the most straightforward approach. If you also need to cancel personal training or other additional services, those matters can be resolved during the same visit.
Steps to complete the cancellation at your home club:
This list covers all the steps that you should follow while cancelling In person.
- Bring your photo ID and your membership number.
- Request the official cancellation form from the front desk.
- Fill in your name, membership ID, and home club details completely on the form.
- Sign and date the form in the presence of the staff.
- Make sure to obtain a signed or stamped copy for your records before leaving.
- Get verbal confirmation regarding your final billing date and your last date of access.
Method 2: Cancel LA Fitness Membership by Certified Mail
Members who are unable to visit the club in person can send certified mail to the LA Fitness Member Services, P.O. Box 54170, Irvine, CA 92619-4170. It is an official and acceptable method. You can check the details here.
Mailing Requirements
Certified mail is important because it provides written proof that a simple phone call or email cannot.
- Use the current cancellation form and be sure to sign and date it.
- Include your full name, membership ID or key tag number, and contact information.
- Send it via certified mail or another tracking service.
- Keep your postal receipt and tracking number safe until the cancellation is confirmed.
Cancellation Address and Proof of Delivery
To cancel your LA Fitness membership by mail, you need to send your printed cancellation form via certified mail to this address: LA Fitness Member Services, P.O. Box 54170, Irvine, CA 92619-4170.
| Proof Type | Why It Matters |
|---|---|
| Certified mail receipt | Confirms the date you sent the form |
| Delivery confirmation | Confirms LA Fitness received it |
| Signed copy of the form | Your personal record of what was submitted |
| Written effective-date confirmation | Proves when billing was supposed to stop |
Method 3: Cancel LA Fitness Membership Online or Through the App
Many LA Fitness clubs offer an online portal to cancel their membership, but it is not available at all locations. The headings below cover all the information about them.
Limited Availability of Online Cancellation
Full cancellation via the LA Fitness website or app is not available at every location. Therefore, this option often serves merely as an initial step rather than a complete solution.
- Some accounts offer the option to download a cancellation form from the member portal.
- The app may allow you to freeze your membership or initiate a cancellation request.
- To complete the process, it is often necessary to submit a signed form by mail or in person.
- Availability may vary depending on your home club and region.
When This Option May Be Available
You can follow these steps if the online portal is not available at your location.
- If the option to download a cancellation form appears under "Account Information" in your account.
- If your club specifically offers a digital submission facility for cancellation requests.
- If you are unsure, please verify with your home club first to avoid mistakenly assuming that online cancellation is available.
Can You Cancel LA Fitness Membership by Phone or Email?
No, calling or emailing LA Fitness will not cancel your membership. These options are used for inquiries and follow-ups instead of submitting an official cancellation request. Only a certified email is accepted to close your account, which must be submitted either by mail or in person at the gym.
Relying solely on a phone call or email leaves you without acceptable proof of cancellation, which could result in your billing continuing uninterrupted. If you have spoken with a representative, then consider it merely a confirmation or a source of assistance.
LA Fitness Cancellation Form: How to Download and Complete It
To download and complete an LA Fitness cancellation form, you need to log into your desktop web account on the official website, navigate to your account info to find the cancellation link, or request a digital form directly from your local club or member services.
Where to Get the Cancellation Form
You can get the LA Fitness cancellation form online through your member account.
- Log in to your member account and check the 'Account Information' section, where you can access downloadable forms.
- You can also request a physical copy at your home club's front desk.
- If the form is not available online, your club's Operations Manager can provide it to you directly.
Required Details to Fill Out
This table summarizes the basic details that you need to fill out the cancellation form.
| Field | What to Include |
|---|---|
| Full name | As it appears on your membership |
| Membership or key tag number | Found on your card or account |
| Contact details | Phone and mailing address |
| Home club | The location tied to your account |
| Signature and date | Required for the form to be valid |
Submission Process
You can follow these steps to submit your cancellation form.
- Fill out every section of the form accurately to avoid processing delays.
- Make sure to sign and date the form.
- Send the form via certified mail or submit it in person.
- Ensure you obtain written confirmation of the effective cancellation date.
- Monitor your next one or two billing statements to verify that billing has stopped.
When Should You Cancel Your LA Fitness Membership to Avoid Extra Charges?
You should cancel your LA Fitness membership at least 5 business days to 30 days before your next billing date.
- Cancel your membership a few business days before your next billing date instead of waiting until the very last minute.
- Keep weekends and public holidays in mind because they can reduce the number of working days available for processing the cancellation.
- If you are sending a cancellation form by mail and a holiday falls near your billing date, then send the form a few days in advance.
- Obtain written confirmation of your cancellation's effective date to ensure the membership has been properly cancelled before the next bill arrives.
What Proof Should You Keep After Cancelling Your LA Fitness Membership?
You should keep written confirmation, signed forms, and tracking receipts after cancelling your LA Fitness membership.
Confirmation Emails
- Save any written confirmation from LA Fitness Member Services.
- Keep screenshots or download digital confirmations as backups.
Certified Mail Receipts
- Retain your certified mail receipt and tracking number.
- Keep them until at least two billing cycles have passed without any charges.
Cancellation Records
- Keep a copy of your signed cancellation form.
- Hold onto your original membership agreement in case of a dispute.
- Save bank or card statements showing that charges have stopped as expected.
Frequently Asked Questions
Can I cancel my LA Fitness membership anytime?
Yes, you can cancel an LA Fitness membership anytime if you are on a month-to-month plan or have completed any initial agreed-upon term.
Is online cancellation available for every LA Fitness member?
No, online cancellation is not available for every LA Fitness member. Availability depends on your specific membership type, agreement terms, and state regulations.
Can I cancel by calling LA Fitness Member Services?
No, phone call can only submit a request but it cannot cancel your membership.
How do I know my cancellation was successful?
You can confirm your cancellation was successful by checking for a confirmation email, looking for a status update in your online account history, or finding a reference number on your screen.
Does cancelling my membership also cancel personal training?
No, cancelling your standard gym membership does not automatically cancel your personal training agreement. Most gyms treat facility access and personal training as two separate contracts or add-on subscriptions.
Do I need certified mail to cancel membership?
Yes, it is recommended to use certified mail to cancel your membership. You cannot use simple mail for cancelling.
Final Thoughts
Submit your signed cancellation form either by mail or in person at the club. Ensure it is submitted at least five business days prior to your billing date. Keep proof of submission (such as a receipt or tracking information) until the cancellation is confirmed. This is how you can cancel your LA Fitness membership without incurring unexpected charges.
Independent Fitness Membership Researcher
Her role is as an independent researcher specializing in fitness memberships. She has several years of experience tracking membership costs and contacting individual clubs directly to ensure the accuracy of pricing information. Her research is focused on helping individuals make informed decisions before committing to long-term gym contracts. She works independently and has no official affiliation with any gym chain, ensuring that her information remains unbiased and objective.